Best Help Desk Plugin For WordPress

The Plugin For Help Desk

Versatile Super Fast Creative Modern Elegant

JS Help Desk is a beautifully simple but more powerful and functional system for tracking, prioritizing, and providing assistance to customer support tickets

Hurry up!..Its Free

Finally, A WordPress Help Desk Plugin That’s Easy and Powerful

The best help desk plugin for WordPress has everything you need

Why you must get JS Help Desk plugin right now.

Check out the stats of the Best help desk plugin.

+99k

Downloads

+4K

Active Install

+31

Languages

+4.2

Ratings

Why Choose Us

Key Features For Help Desk

  • Unlimited Tickets
  • 190+ Configurations
  • Tickets Statuses
  • Save Replies
  • Responsive Designs
  • Multi Languages
  • Multiple HTML Email Templates
  • RTL Ready
  • Fields Ordering & Managements
  • Ticket Priorities
  • System Errors
  • GDPR Options
  • Admin Reports
  • Admin Widgets
  • User Add Tickets
  • Visitor Add Tickets
  • Ticket Sorting Options
  • Department Managements
  • Shortcodes
  • Cron Jobs
  • System Emails
  • Attractive Design
  • Login
  • Register
  • Html Editor
  • User menu hide/show options
  • Print Ticket Options
  • Captcha/Recaptcha Option
  • Special message on visitor ticket creation
  • Terms & condition for register

Here’s Why Our Customers Choose Us

What they’re saying about JS Help Desk

I tried about 5 others before JS Support, and most were either so limited, useless or so confusing to setup. I got this up and running quite quickly. Very happy.

VCOR2 @vcor2

I have been using and testing this plugin on 3 sites and It’s been a good experience. They are quick to respond to questions and have answered all of my requests.

MMCCAULEYKM @MMCCAULEYKM

I needed a tickets control plugin and this is the best for WordPress. A good pricing and better characteristics.

ESENCIAL @ESENCIAL

The Latest In Leads Analytics

Frontend Features

Add Ticket Support system in your wordpress website so you can help your customer in professional way. Delivering enterprise-level quality and features, backed by a name you can trust.

  • My Tickets
  • Add Tickets
  • Ticket Status
  • User Data
  • Ticket Counters
  • Search Ticket
  • Ticket Detail
  • View Specfic user Tickets
  • Post Reply on ticket
  • Ticket attachments
  • Close Ticket Option
  • Download Attachment
  • View Image Attachment
  • HTML Editor
  • Login
  • Register
Hurry Up!.. Its Free To Download

JS Help Desk is intuitive, and it’s built with support agents in mind. Everything they need will get in a single and dynamic help desk interface so they can be more productive to manage customer interactions.

Powerful Admin Features

Powerful Admin Features

All requests will be bundled in a ticket so they never get lost. Work with Tickets and reduce future Workload. By analyzing your tickets you are able to create saved replies from often answered replies.

  • Attractive Control panel
  • Graphically Data Representation
  • Manager All Tickets
  • Ticket Priorities
  • Manage Departments
  • Field Ordering
  • Configuations
  • Admin Reports
  • Translations
  • System Emails
  • Editable HTML Email Templates
  • Post Reply
  • HTML Editor
  • Attachments

Finally, A WordPress Help Desk Plugin With Fully Rich And Customized Features

Guaranteed to work fast, safe to use, beautifully coded, packed with features and easy to use.

Agent

Add agents and assign roles and permissions to provide assistance and support.

Ticket History

Displays complete ticket history along with the ticket status, currently assigned user and other actions.

Ticket Actions

Get multiple action options on each ticket like Print Ticket, Lock Ticket, Transfer ticket and etc.

Private Note

Private note are use as reminders or to give other agents insights into the ticket issue.

Ticket Overdue

Set specific interval of time to make ticket auto overdue.Ticket can overdue by type or Cronjob.

Time Tracking

Track the time spent on each ticket by each agent and each reply.

Knowledge Base

Stop losing productivity on repetitive queries, build your knowledge base.

Downloads

Create downloads to ensure user to get downloads from downloads

FAQ

Tired of getting tickets about same problems? Add FAQs to drastically reduce number of same questions.

Email Piping

Enables users to reply to the tickets via email without the need to login to the support system first.

Private Credentials

Collect your customer’s private data, sensitive information from credit card to store them encrypted.

Merge Tickets

Enables agent to merge tickets of same user into one instead of dealing with same issue on many tickets.

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