JS Help Desk Features

easy to use

Ticket Listing

JS Help Desk comes with beautifully designed layouts including ticket listing. Ticket listing offers powerful search with various filters and multiple sorting options.

ticket options
Ticket Options

JS Help Desk offers multiple options for listing i.e Open Tickets, Close Tickets, Answered Tickets, Overdue Tickets and All Tickets.

powerful searches
Powerful Search

Search any of the ticket with in sec by ticket id, ticket title, ticket priority, created date and etc with powerful search feature.

sorting options
Sorting Options

Sort tickets list on the basis of various options like ticket priorities, by date, by title, and etc.

ticket list
Ticket List

List your all tickets with beautifully designed and eye catchy layout. Displaying all the information regarding ticket perfectly.

Add Ticket options

Create unlimited tickets to get assistance and support with JS Help Desk.

Visitor Can Add Tickets

If you’re not registered user, No need to worry. JS Help Desk enables visitors to create and submit unlimited tickets.

User Add Tickets

JS Help Desk allows users to create unlimited tickets to get assistance and support against their queries.

Select User option

JS Help Desk enables user to select username or email by clicking the single button.

Multi Ticket Options

Get multiple actions on each ticket like Close Ticket, Print Ticket, Edit Ticket, Merge Ticket, Overdue Ticket and etc.

+150 Configurations

Offering more than 250+ powerful admin configurations to give more power to your administration.

Priority

Add unlimited priorities to manage all the submit tickets based on thier priorities. More else set number of days to make ticket auto overdue by priority.

priority

Email Options

JS Help Desk brings editable and customizable different types of email templates.

Fields Ordering & Managements

Add unlimited custom fields such as Check box, Text, input, Radio button, Text area, Drop down etc.

fields

Fully Responsive & Easy To Translate

Fully Responsive and mobile ready for all devices like mobiles, tablets and desktop

responsive

Departments

Add and manage unlimited departments to handle support tickets

deparment

Html Editor

Offering html editor to add unlimited text, notes and paragraph with the support ticket

html editor

Bootstrap Base Designs

Beautifully design with bootstrap column system

bootstrap
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JS Help Desk is intuitive, and it’s built with support agents in mind. Everything they need will get in a single and dynamic help desk interface so they can be more productive to manage customer interactions.