Intuitive, Feature Rich, Affordable Customer Support Plugin

JS Help Desk is a beautifully simple but more powerful and functional system for tracking, prioritizing, and providing assistance to customer support tickets

Product Features

The best support system plugin for wordpress has everything you need

User Friendly

Built with developers in mind with hundreds of functions, action hooks, and filters that developers can use to create their own custom functionality.

Open Source

Build open source that anyone can inspect easily and make changes. Add widgets, Shortcodes, Template functions and many more.

+190 Configurations

Offers more than 190+ admin configurations so you can fine tune every part of your site from General settings, Visitor settings, Mails and more.

WHY CHOOSE JS HELP DESK?

Unlimited Tickets & Agents

Add unlimited agents to provide best assistance to unlimited customer support tickets.

Email Piping

Get email notification on new ticket and ticket reply and reply over a ticket using ticket via email without login.

Time Tracking

Track time spent on each ticket for reply. Provide reports to your admin on how much time is spent on each ticket.

KnowledgeBase and Faq’s

Drastically reduce the number of frequently asked questions with the FAQ and KnowledgeBase.

Add-On’s For Help Desk

Get trusted WordPress add on’s. Guaranteed to work fast, safe to use, beautifully coded, packed with features and easy to use.

Agent

$49

Add agents and assign roles and permissions to provide assistance and support to customer support tickets.

Merge Ticket

$49

Enables agent to merge two tickets of same user into one instead of dealing with the same issue on many tickets.

Email Piping

$49

Enables users to reply to the tickets via email without the need to login to the support system first.

Look! What we bring for you

Responsive, RTL & Multi Language

Supported RTL Languages, JS Help Desk can help your site easily to be translate into English, French, Spanish and Arabic etc.

Agents

Add multiple agents and set role and permissions to provide assistance to the customer support tickets.

Reports

Reports are essentials. JS Help Desk offers multiple reports for Departments, Tickets and overall reports.

Feedback

Automatically send a survey to your customers when a ticket is closed. Make sure that your customers are satisfied with the help you give them!

Pricing Bundles

Save big with an exclusive membership plan today!

Basic

$49

Agents

FAQ’s

Auto Close

Standard

$99

Private Note

Canned Response

Export

Professional

$149

Merge Tickets

Email Piping

Time Tracking

Here’s why our customers choose us

What they’re saying about JS Help Desk

Easier to use and faster setup

vcor2

I tried about 5 others before JS Support, and most were either so limited, useless or so confusing to setup. I got this up and running quite quickly. Very happy.

Great plugin

mmccauleykm

I have been using and testing this plugin on 3 sites and It’s been a good experience. They are quick to respond to questions and have answered all of my requests.

It’s a very good tool for tickets

esencial

I needed a tickets control plugin and this is the best for WordPress. A good pricing and better characteristics.

Help & Support

We love to hear from you, Found a bug? Need Assistance? Just have a simple question? We take a very intentional approach to every support request we receive.

Get Support

Facts

We think you will love it too – see all these amazing numbers

10k+

Downloads

3K+

Active Installs

31+

Languages

4.2+

Ratings

We love to build and refine technologies to transform and uplift the IT industry and to make a worldwide effect by giving the best one stop IT solutions.

Why Don’t You Save Some Time And Get The Most Flexible Support Plugin For WordPress Today?

JS Help Desk is intuitive, and it’s built with support agents in mind. Everything they need will get in a single and dynamic help desk interface so they can be more productive to manage customer interactions.

Faq’s and Resources

Here are some answers of the most frequently asked questions about JS Help Desk. Please have a look over the FAQ and feel free to contact us if your questions aren’t answered.

An organization that want to empower and enhance its customer quality services, Increase efficiency with automation,Track and measure its support, Extend its helpdesk’s capabilities and icrease customer loyalty.

Already-installed can be used forever, whether you have access to updates or not. With each purchase, you’ll have 12-months of access to personal support and installations of new JS Help Desk releases. After 12 months, you can renew this access with generous discounts. If you prefer not to renew, your installed software is unaffected – it will remain installed and you can carry on using it.

Yes, you can use JS Help Desk on client sites in two ways. Either you can purchase more number of sites OR purchase an appropriate license for each client sites (yes you can refer them and earn 20% commission through our affiliate program).

Yes, You can upgrade your plan anytime as per your need simply by following our upgrade method.

Yes, JS Help Desk is translation ready and offering translation file with the download of plugin. You haven’t need to download it separately.

Yes. We do have a decent affiliate programEarn 20% per sale by referring JS Help Desk items and get lifetime recurring commissions!

Intuitive, Feature Rich, Affordable Customer Support Plugin

JS Help Desk is a beautifully simple but more powerful and functional system for tracking, prioritizing, and providing assistance to customer support tickets

screen tagSupport