Ticket History - JS Help Desk

About AddOns

Ticket History or Activity log become essentials for help desk. By adding this add on, Get complete activity log or ticket history of each action happens on ticket by agent. Keep the record of every ticket either it is closed or open.

Admin

Admin can view all the ticket history by single click on ticket detail.

Agent

Agent can view all the ticket history by single click on ticket detail

Version History

Here is the detailed version history below

1.0.7

<img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" alt="arrow">

Security update.

1.0.6

<img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" alt="arrow">

Security update.

1.0.5

<img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" alt="arrow">

Bug fix, if mail plugin deactivated.

1.0.4

<img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" alt="arrow">

Error fix, if mail plugin deactivated.

1.0.3

<img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" alt="arrow">

Support social login.

1.0.2

<img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" alt="arrow">

Improve installation.

1.0.1

<img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" alt="arrow">

Redesign.

1.0.0

<img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" alt="arrow" data-src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" class="lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw=="><noscript><img decoding="async" src="https://jshelpdesk.com/wp-content/plugins/jshelpdesk/images/arrow.png" alt="arrow">

Just release.