About AddOns
Knowledge Base are essentially used to help customer queries at basic levels, By adding this add on, add multiple knowledge base, group solutions by different topics to facilitate users.
Admin Side
Admin can add and edit multiple knowledge base, group them by topics which can often asked by users.
Agent
Agent can also add multiple knowledge base and can attach multiples files to provide assistance.
User
Users can get help and get the answer of their queries by exploring the knowledge base.
Version History
Here is the detailed version history below
1.1.9
Security update.
1.1.8
Bug fix.
1.1.7
Security update.
1.1.6
Security update.
1.1.5
Security update.
1.1.4
Security update.
1.1.3
Security fix.
1.1.2
Add visibility for user and visitor.
1.1.1
Bug fix, if mail plugin deactivated.
1.1.0
Error fix, if mail plugin deactivated.
1.0.9
Security update.
1.0.8
Improve search.
1.0.7
Support social login.
1.0.6
Implement session.
1.0.5
Implement cookies.
1.0.4
Improve search.
Improve meta keywords behaviour.
1.0.3
Improve translation.
Improve meta keywords behaviour.
Improve sub-category listing.
1.0.2
Improve installation.
1.0.1
Redesign.
1.0.0
Just release.
Security update.
