Knowledge Base

Stop losing productivity on repetitive queries,Build your knowledge base, group solutions by topics to facilitate users.

About AddOns

Knowledge Base are essentially used to help customer queries at basic levels, By adding this add on, add multiple knowledge base, group solutions by different topics to facilitate users.
Admin Side
Admin can add and edit multiple knowledge base, group them by topics which can often asked by users.

admin add kb

Agent
Agent can also add multiple knowledge base and can attach multiples files to provide assistance.

agent kb

User
Users can get help and get the answer of their queries by exploring the knowledge base.

user kb

Version History
Here is the detailed version history below
1.1.6
arrowSecurity update.
1.1.5
arrowSecurity update.
1.1.4
arrowSecurity update.
1.1.3
arrowSecurity fix.
1.1.2
arrowAdd visibility for user and visitor.
1.1.1
arrowBug fix, if mail plugin deactivated.
1.1.0
arrowError fix, if mail plugin deactivated.
1.0.9
arrowSecurity update.
1.0.8
arrowImprove search.
1.0.7
arrowSupport social login.
1.0.6
arrowImplement session.
1.0.5
arrowImplement cookies.
1.0.4
arrowImprove search.
arrowImprove meta keywords behaviour.
1.0.3
arrowImprove translation.
arrowImprove meta keywords behaviour.
arrowImprove sub-category listing.
1.0.2
arrowImprove installation.
1.0.1
arrowRedesign.
1.0.0
arrowJust release.
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Useful Links
Requirements
  • WordPress 5.5 or greater
  • JS Help Desk latest version
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