JS Help Desk
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  • agents
    Agents
    $49
    Add agents and assign roles and permissions to provide assistance and support to customer support tickets.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • tikcet_auto_close
    Ticket Auto Close
    $29
    Define rules for ticket to auto close. Ticket will be auto close after specific interval of time which can be set by admin.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • feedback
    Feedback
    $49
    Get the survey from your customers on ticket closing to improve your quality of services and assistance.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • AI Powered Reply
    AI Powered Reply
    $49
    JS Help Desk auto assign ticket to the agent on the base of rules.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • help-topic
    Helptopic
    $29
    Help topics help user to find and select the area with which they need assistance.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • private-note
    Private Note
    $39
    Private note are use as reminders or to give other agents insights into the ticket issue. User Won't see the private notes.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • kb
    Knowledge Base
    $49
    Stop losing productivity on repetitive queries,Build your knowledge base, group solutions by topics to facilitate users.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • agent-auto-assign
    Agent Auto Assign
    $49
    JS Help Desk auto assign ticket to the agent on the base of rules.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • multi-forms
    Multi Forms
    $49
    Admin can create multiple ticket forms on base of departments with different fields.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • merge-ticket
    Merge Tickets
    $49
    Enables agent to merge two tickets of same user into one instead of dealing with the same issue on many tickets.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • ticket-overdue
    Ticket Overdue
    $29
    Defines rules or set specific interval of time to make ticket auto overdue.Ticket can overdue by type or overdue by Cronjob.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • smtp
    SMTP
    $29
    SMTP enables you to add custom mail protocol to send and receive emails with in support ticket system.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • ticket-history
    Ticket History
    $29
    Displays complete ticket history along with the ticket status, currently assigned user and other actions perform on each ticket.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • canned-response
    Canned Response
    $39
    Canned Responses are pre-populated messages that allows support agents to respond quickly to customer issues.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • max-ticket
    Max Tickets
    $29
    Enables admin to set N numbers of tickets for users to create and set N numbers of Ticket to open for agents separately.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • email-piping
    Email Piping
    $49
    Enables users to reply to the tickets via email without the need to login to the support system first.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • time-tracking
    Time Tracking
    $49
    Track the time spent on each ticket by each agent and each reply. Report the admin on how much time is spent on each ticket.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • Mail Chimp
    Mail Chimp
    $19
    The Mail Chimp add-on adds a new checkbox to the registration form for prompting new users to subscribe your email-list.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • user-options
    User Options
    $19
    User options enables you to add Google Re-captcha or JS Help Desk Re-captcha for registration form.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • Ticket Actions
    Ticket Actions
    $19
    Get multiple action options on each ticket like Print Ticket, Lock Ticket, Transfer ticket and etc.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • Announcements
    Announcements
    $39
    Make unlimited announcements associated with support system to get customer interaction.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • ban
    Ban Email
    $59
    Ban Email allows you to block email of any user to restrict him to create new tickets.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • desktp-noti
    Desktop Notification
    $49
    The Desktop notifications will keep you up to date about anything happens on your support system.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • export
    Export
    $39
    Save the ticket as a PDF in your system or the admin will also be able to export all the data inside of Ticket.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • downloads
    Downloads
    $39
    Create downloads to ensure user to get downloads from downloads
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • faq
    FAQ
    $39
    Tired of getting tickets about the same problems? Add FAQs to drastically reduce the number of common questions from users.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • admin-widget
    Admin Widgets
    $39
    Get immediate data of your support operations as soon as you log into your WordPress administration area.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • internal-mail
    Internal Mail
    $29
    Use internal email to send emails to one agent to another agent with in support ticket.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • Envato
    Envato
    $29
    By using Envato Validation addon, without valid Envato license clients won’t be able to open a new ticket.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • widget
    Front-End Widgets
    $29
    Widgets in WordPress allow you to add content and features in the widgetized areas of your theme.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • languages
    Multi Language Email Templates
    $29
    It allows you to create a language-based email template for all default email templates in JS Help Desk.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • Woocommerce
    WooCommerce
    $29
    JS Help Desk WooCommerce provides the much-needed bridge between your WooCommerce store and the JS Help Desk.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • Easy Digital Download
    Easy Digital Download
    $39
    EDD offers customers to open new tickets just one click from their EDD account with optionally validating the license keys.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • paid-support
    Paid Support
    $39
    Paid Support is the easiest way to integrate and manage payments for your support tickets.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • private-credentials
    Private Credentials
    $39
    Collect your customer's private data, sensitive information from credit card to health information and store them encrypted.
    Buy Now This product has multiple variants. The options may be chosen on the product page
  • email-cc
    Email CC
    $29
    Email CC send exact copy of email to the provided email address.
    Buy Now This product has multiple variants. The options may be chosen on the product page
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